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Privacy at betor — transparent, secure, yours to control

We collect only what we need to verify your account, process your DANA, OVO, GoPay and QRIS deposits, and keep your withdrawals safe.

Account verification & securityPayment & withdrawal recordsCookie & device tracking explainedYour right to access & request deletion
betor Privacy at betor — transparent, secure, yours to control
REACH US NOW

How to contact us about your privacy

Live Chat Open our live chat in the bottom right of your account dashboard.
Email Support Send a detailed privacy request to [email protected].
Account Settings Log in to your betor account, go to Settings > Privacy > Data Request.
HOW WE SAFEGUARD

Your security and data rights explained

Encrypted Payments

Every DANA, OVO, GoPay and QRIS transaction is encrypted end-to-end.

Cookies & Tracking

We use session cookies to keep you logged in and remember game preferences.

Data Retention

We keep your account name, email and phone for as long as your account exists.

Account Access Control

Your login uses a password and optional two-factor authentication via SMS.

Your Right to Know

You can request a complete export of your data — every name, address, phone number, deposit record, game history and…

Deletion & Closure

Ask us to delete your account and all associated data through live chat or the Settings menu.

Your privacy questions answered

We need to verify your identity to prevent fraud and comply with local banking law. Your phone is used to send withdrawal verification codes and login alerts. DANA, OVO, GoPay and QRIS require confirmed account details before we can process deposits or payouts safely.

We store all transaction records for seven years as required by financial compliance rules. You can download your own copy anytime from your account statements. After seven years, older records are archived off-site but may still be accessed if needed for legal purposes.

No. We never sell your personal information. We share payment data only with DANA, OVO, GoPay and QRIS partners to process deposits, and with fraud-detection services to keep your account safe. All partners sign strict data-protection agreements and must delete your info once the transaction completes.

Yes. Go to Settings > Account > Close Account, or ask live chat to delete your data. Personally identifiable information is removed within 30 days. Transaction records stay archived for seven years to meet banking law, but you won't appear in our active player systems.

Cookies are small files your browser stores. We use session cookies to keep you logged in and remember your game preferences so the lobby loads faster next time. Analytics cookies help us see how many players use betor from Indonesia. You can turn off non-essential cookies in account settings without losing login access.

We monitor every login for unusual locations or devices. If we spot suspicious activity, we send you an SMS alert and pause withdrawals until you verify from your registered phone. Review all login attempts in your Security tab anytime. Enable two-factor authentication in Settings for extra protection.

Open live chat, email [email protected], or go to Account Settings > Privacy > Data Request. We'll compile your full data export — account info, transaction history, game logs and cookies — and send it within five working days at no cost.